TERMS & CONDITIONS

By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. Please read them carefully.

1. Business Information

Business Name: Camp Lucky Board and Train LLC, DBA Camp Lucky Board and Train Website: https://go.campluckytraining.com/ Email: [email protected] Phone: (816) 533-5214

2. Services

Camp Lucky Board and Train is a professional dog training company that provides obedience training, board and train, and related services, including but not limited to:

Puppy Training

One, Two, Three, and Four Week Board and Train programs

In-Home / At-Home Training Lessons

Custom Training Plans

Behavioral Modification Training

All services are provided on a best-effort basis according to the agreed scope, availability, and the service area of our branches (Kansas City, San Antonio, Triad Area, St. Louis, Omaha, and other locations we may add from time to time).

3. Eligibility

By using our services, you confirm that:

You are at least 18 years old

You have the legal authority to enter into this agreement

You are the legal owner, or an authorized caretaker, of the dog(s) enrolled in our programs

You will use our services for lawful purposes only

4. Client Responsibilities

You agree to:

Provide accurate and complete information about yourself and your dog, including health, vaccination, and behavioral history

Respond promptly to requests required to deliver services

Ensure your dog is current on required vaccinations prior to any board and train or in-home service

Disclose any known aggression, bite history, or medical conditions prior to enrollment

Camp Lucky Board and Train is not responsible for delays, complications, or training outcomes caused by missing or incorrect client information.

5. Payments & Billing

Fees will be clearly communicated before service delivery

Payments must be made on time as per the agreed plan or invoice

Late or failed payments may result in service suspension

All payments are non-refundable unless otherwise stated in writing

6. No Guaranteed Results

While we use proven, structured training methods, Camp Lucky Board and Train does not guarantee specific results, including but not limited to a dog's rate of learning, retention of commands, or behavior in every environment or situation.

Outcomes depend on multiple factors beyond our control, including the dog's temperament, breed tendencies, health, and the owner's continued reinforcement of training after the program ends.

7. Intellectual Property

All training methods, materials, systems, and content developed by Camp Lucky Board and Train remain our intellectual property unless otherwise agreed. You retain ownership of your own content and data. You may not resell, copy, or redistribute our training materials or systems without written permission.

8. Confidentiality

Both parties agree to keep confidential any non-public business or personal information shared during the engagement, unless required by law.

We do not share your personal information (name, email, phone number, address, etc.) with any third party, except as necessary to provide our services or as described in our Privacy Policy.

We may disclose your information when required by law or government request, or to protect our rights, privacy, safety, or property, or that of others.

9. Third-Party Tools & Platforms

Our services may integrate with third-party platforms (e.g., scheduling software, payment processors, CRMs, SMS providers).

Camp Lucky Board and Train is not responsible for:

Downtime or changes in third-party services

Data loss caused by third-party platforms

Policy violations caused by external providers

10. Limitation of Liability

To the maximum extent permitted by law:

Camp Lucky Board and Train shall not be liable for indirect, incidental, or consequential damages

Our total liability shall not exceed the amount paid by you for services in the last 30 days

This limitation does not apply where prohibited by law, including in cases of gross negligence or willful misconduct.

11. Indemnification

You agree to indemnify and hold harmless Camp Lucky Board and Train from any claims, damages, or losses arising from:

Your misuse of our services

Violation of laws or third-party rights

Inaccurate or incomplete information or history you provide about your dog

Injuries, damages, or incidents caused by your dog during training, to the extent not caused by our negligence

12. Termination

We reserve the right to suspend or terminate services if:

These Terms are violated

Payments are overdue

Unlawful, abusive, or unsafe activities are detected

A dog poses a health or safety risk that cannot reasonably be managed

You may also terminate services by providing written notice, subject to any active billing commitments.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of the State of Missouri.

14. Changes to Terms

Camp Lucky Board and Train may update these Terms at any time. Continued use of our website or services constitutes acceptance of the revised Terms.

15. SMS Terms & Conditions

Camp Lucky Board and Train provides SMS text messaging services to users who have voluntarily opted in through our website forms or other approved communication channels.

After opting in, users may receive SMS messages including appointment confirmations, appointment reminders, program updates, responses to inquiries, and other service-related communications. Marketing or promotional messages are sent only if the user has separately opted in.

You can cancel the SMS service at any time by texting STOP to the phone number from which you received the message. After sending STOP, you will receive a confirmation message, and you will no longer receive SMS messages from us. If you wish to rejoin, simply sign up again as you did initially.

If you experience issues with the messaging program, reply HELP for assistance or contact us directly at [email protected] or (816) 533-5214.

Message and data rates may apply. Message frequency may vary.

If you have questions regarding privacy, please review our Privacy Policy: https://go.campluckytraining.com/privacy.

Carriers are not liable for delayed or undelivered messages.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Business Name: Camp Lucky Board and Train LLC, DBA Camp Lucky Board and Train Website: https://go.campluckytraining.com/ Email: [email protected] Phone: (816) 533-5214